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KLINGER The Netherlands
Nikkelstraat 23067 GR Rotterdam
Klinger Service Center Limburg
Business Park Stein 208A6181 MB Elsloo |
KLINGER IntegrityXpert software for safe and leak-free installation
KLINGER IntegrityXpert software for safe and leak-free installation
Shorter inspection times at Sitech Services through real-time data recording and reporting
Flange management software developed by KLINGER saves much valuable time for Sitech's busy inspection team.
When Sitech Services began using KLINGER 's IntegrityXpert flange management software system in early 2022, the team quickly saw the benefits.
Sitech provides full-service maintenance, optimization and troubleshooting to a variety of industrial clients. With its focus on data monitoring and process improvement, interfacing with IntegrityXpert was exactly what they were looking for.
This software, which includes calculation modules and can generate instant reports, allows manufacturers to monitor their systems in real time. This gives Sitech instant insight into the data needed to provide the right service for a safe and leak-free production process at its customers.
Simple software implementation
One of the aspects that Sitech liked most about IntegrityXpert was the user-friendly nature of its design interface. Narcis Mujagic, quality manager at Sitech Services for 30 plants, was quick to point to its flexibility and ease of use as a deciding factor in choosing it over other options. He explains, "We use 120 apps at Sitech. You need something that is easy to implement. IntegrityXpert is complex and has many different functions, yet is intuitive. I taught myself how to use it within two hours."
Sitech operates at plants of large international companies at Chemelot in the Netherlands. As a result, they often work with international teams; people who speak different languages and have received different training. Thanks to the user-friendliness of the software, these teams can get started without a long or complicated start-up phase.
Photo left: Narcis Mujagic, Quality Manager at Sitech Services
Maintaining inspection records
In addition to an intuitive user interface, IntegrityXpert also offers an almost unlimited scale factor, allowing Sitech to collect vast amounts of data for tracking and analysis. Well-organized and quickly retrievable inspection and maintenance information is essential to meet the increasingly stringent regulatory guidelines of various countries. Before IntegrityXpert, tracking this data required a huge amount of man hours, which weighed on the inspection team's already busy schedule. As Narcis points out, "If you have 16 inspections, you can just use checklists. But if you have 6,000 inspections, you have a huge problem." With all the detail IntegrityXpert provides, Sitech can track all the KPIs needed for evaluation and efficiency improvements at the client's site. In addition, agencies, which oversee compliance, also have access to all the required evidence of compliance.
All-in-one app
The KLINGER IntegrityXpert flange management software system offers an intuitive user interface.
Even more important than numbers and regulations is the safety of users. With the clear tracking system for product integrity inspections and measurements, the Sitech team can be sure that proper safety measures are in place at every facility under their supervision. The Chemelot industrial park in Limburg that Sitech oversees, for example, is home to more than eighty different companies producing a wide variety of raw and refined chemical products. Narcis says, "Everything inspected, from pumps to fans and compressors, it's in the software." As more long-term data is collected and patterns emerge, the Sitech team expects to eventually be able to develop more accurate predictive maintenance statistics. This will allow plant downtime to be scheduled during optimal periods, maximizing the life of systems without compromising the integrity of connections.
Climbing ladders is just one part of inspections.
Analyze facilities
The fine-grained analysis of facilities is only possible because the IntegrityXpert software has been thoroughly developed. With more than a century of experience in the development of seals and fluid control, KLINGER understood better than anyone else that the user had to be at the center of the development process of this software as well . As Michael Pallister, Services Director of KLINGER United Kingdom emphasizes, "We are not a software company, we are an engineering company that has built a software system. That's the key, that's why we're different." Narcis couldn't agree more.
"That's exactly the difference. Many software companies that are brought in are trying to make something, but have never seen a factory in their lives. You have to explain to them step by step what you're doing and how you're doing it.
During the evaluation of the pilot, the consultant hired by Sitech noted that KLINGER developed this without needing such input. That does indicate the level of knowledge KLINGER has, that they are at home in the industry."
Photo left: Narcis Mujagic, Quality Manager at Sitech Services
Adapted to market needs
Of course, the KLINGER team continuously monitors the needs of its target audience through regular user feedback. Based on feedback from Sitech and from other users, further additional modules are developed in the software system. Because users with quick and specific feedback are actively involved in ongoing software updates, the KLINGER-team can always be sure that all changes are relevant and useful. The software is modified on a customer-specific basis.
By word of mouth, the appreciation of IntegrityXpert has spread among customers, providing a far more effective demonstration of confidence in the product than any advertising. Paul Smith, Sales Director at KLINGER UK, explains, "It's quite extraordinary that customers say 'I want to get involved in development, I want to be part of the changes, I'd like to speak at conferences.' This does show that we are on the right track." With feedback from customers such as Sitech on their findings about the benefits of IntegrityXpert, KLINGER can always be confident that the product meets the needs of the market.
Fact box
Sitech: specialists in factory performance
Sitech Services was founded in 2008 to help customers in the process industry achieve maximum performance and cost effectiveness of their installations. Based in Geleen, the company specializes in maintenance, projects and turnaround service and also develops technological applications with the right expertise, the best innovations and far-reaching digitalization.
Discover the KLINGER IntegrityXpert software
Frequently asked questions (FAQ)
For more information about our IntegrityXpert, please contact:
OUR SERVICES TO PERFECT YOUR PROCESS TECHNOLOGY TOGETHER
